Privacy Policy

Version: 1.0  |  Last Updated: 1 September 2026

This Privacy Policy describes how Slotlair Casino (“we”, “us”, or “our”), operating through slot-lair-casino.org.uk, collects, uses, stores, discloses, and protects your personal data when you visit our Website, create an Account, or interact with our services. This policy applies to all Players, visitors, and users of the Platform.

We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. By using our Platform, you acknowledge that you have read and understood how we handle your personal data.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

1. Introduction

1.1. Who We Are

Slotlair Casino is the operator of the online gaming platform accessible at slot-lair-casino.org.uk. As a data controller, we determine the purposes and means by which personal data about our Players and Website visitors is processed.

1.2. Data Protection Officer

We have designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations. You may contact our DPO at any time:

• Email: privacy@slot-lair-casino.org.uk

2. Data We Collect

2.1. Information You Provide Directly

When you register an Account, make transactions, or contact us, we collect information you provide, including:

• Identity Data: Full name, date of birth, gender, nationality;
• Contact Data: Email address, telephone number, postal address;
• Verification Data: Copies of government-issued identification, proof of address, source of funds documentation;
• Financial Data: Payment method details, transaction history, deposit and withdrawal records;
• Account Data: Username, password (stored in encrypted form), security questions;
• Communications Data: Records of correspondence, live chat transcripts, support requests.

2.2. Information Collected Automatically

When you access our Platform, we automatically collect technical and usage data, including:

• Technical Data: IP address, browser type and version, operating system, device identifiers;
• Usage Data: Pages visited, features accessed, session duration, game activity logs, bet history;
• Location Data: Approximate geographic location derived from your IP address;
• Cookie Data: Data collected through cookies and similar tracking technologies (see Section 6).

2.3. Information from Third Parties

We may receive personal data about you from third parties, including:

• Identity verification and fraud prevention agencies;
• Payment processing providers;
• Credit reference agencies;
• Responsible gambling databases (e.g. GAMSTOP);
• Marketing and analytics partners;
• Regulatory and law enforcement authorities.

3. How We Use Your Data

3.1. Purposes of Processing

We use your personal data for the following purposes:

• Account Registration & Management: To create and administer your Player Account, verify your identity, and manage your preferences;
• Service Delivery: To provide access to games, process transactions, manage deposits and withdrawals, and deliver customer support;
• Legal & Regulatory Compliance: To fulfil our obligations under anti-money laundering legislation, responsible gambling regulations, and other applicable law, including age verification and KYC checks;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and unauthorised access;
• Responsible Gaming: To monitor gambling patterns, identify players who may be experiencing harm, and administer responsible gaming tools and interventions;
• Marketing & Communications: To send you promotional offers, newsletters, and updates about our services where you have provided consent or where we have a legitimate interest in doing so;
• Analytics & Improvement: To understand how our Platform is used and to improve its functionality, user experience, and game portfolio;
• Dispute Resolution: To investigate and resolve complaints, disputes, and regulatory enquiries.

4. Legal Bases for Processing

4.1. Bases Under UK GDPR

We process your personal data on the following legal bases:

• Contractual Necessity (Article 6(1)(b)): Processing required to perform the contract with you, including account administration, payment processing, and game provision;
• Legal Obligation (Article 6(1)(c)): Processing required to comply with legal and regulatory requirements, including KYC, AML, and responsible gambling obligations;
• Legitimate Interests (Article 6(1)(f)): Processing for fraud prevention, security, network and information security, business analytics, and service improvement, provided such interests are not overridden by your rights and interests;
• Consent (Article 6(1)(a)): Where you have provided explicit consent, such as for direct marketing communications or the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing;
• Vital Interests (Article 6(1)(d)): In limited circumstances where processing is necessary to protect someone’s vital interests.

5. Data Sharing & Third Parties

5.1. Categories of Recipients

We may share your personal data with the following categories of third parties:

• Payment Processors: To facilitate deposits, withdrawals, and transaction verification;
• Identity Verification Providers: To conduct KYC checks and age verification;
• Fraud Prevention Services: To detect and prevent fraudulent activity;
• Game Software Providers: To enable delivery of casino games; game providers may receive limited technical data;
• Customer Support Platforms: Third-party tools used to manage live chat, ticketing, and communications;
• Marketing & Analytics Partners: To deliver targeted communications and analyse platform performance, subject to your consent or our legitimate interests;
• Regulatory & Law Enforcement Authorities: Where required to fulfil our legal obligations or in response to lawful requests;
• GAMSTOP & Responsible Gambling Organisations: To comply with self-exclusion obligations and responsible gambling duties.

5.2. Data Processing Agreements

Where third parties process personal data on our behalf, we ensure that appropriate data processing agreements are in place, and that such parties are required to process data only in accordance with our instructions and applicable data protection law.

5.3. No Sale of Data

We do not sell your personal data to third parties for their own commercial purposes.

6. Cookies & Tracking Technologies

6.1. What Are Cookies?

Cookies are small text files placed on your device by a website. They allow the website to recognise your device, remember your preferences, and collect information about your usage of the Platform. We also use similar technologies such as web beacons, pixel tags, and local storage.

6.2. Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of the Website, including maintaining your login session and enabling core functionality. These cannot be disabled.
• Performance & Analytics Cookies: Collect anonymous information about how visitors use our Website to help us improve performance and user experience.
• Functional Cookies: Remember your preferences and settings, such as language and display options.
• Marketing & Targeting Cookies: Used to deliver relevant advertisements and track campaign effectiveness. These require your consent.

6.3. Managing Cookies

You can manage your cookie preferences at any time via our Cookie Consent banner or your browser settings. Disabling certain cookies may affect the functionality of the Platform. For more information about managing cookies, visit www.aboutcookies.org.

7. Data Security

7.1. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our Platform;
• Encryption at rest for sensitive data, including passwords (stored as hashed values) and financial information;
• Access controls ensuring that only authorised personnel can access personal data on a need-to-know basis;
• Regular security audits and penetration testing;
• Firewalls and intrusion detection systems to monitor and protect our infrastructure;
• Employee training on data protection and information security.

7.2. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, report the breach to the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of it.

8. Data Retention

8.1. Retention Periods

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, in accordance with applicable legal and regulatory requirements. Indicative retention periods are as follows:

Where data is no longer required, it is securely deleted or anonymised in accordance with our data deletion procedures.

9. Your Rights

9.1. Rights Under UK GDPR

Subject to applicable legal exceptions, you have the following rights in relation to your personal data:

• Right of Access: To request a copy of the personal data we hold about you (Subject Access Request);
• Right to Rectification: To request correction of inaccurate or incomplete personal data;
• Right to Erasure: To request deletion of your personal data where it is no longer necessary or processed unlawfully, subject to our legal retention obligations;
• Right to Restriction: To request that we restrict processing of your data in certain circumstances;
• Right to Data Portability: To receive your personal data in a structured, machine-readable format and to transfer it to another controller;
• Right to Object: To object to processing based on legitimate interests or for direct marketing purposes;
• Right to Withdraw Consent: To withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing;
• Rights Related to Automated Decision-Making: To not be subject to solely automated decisions that have a significant legal or similar effect on you, unless certain exceptions apply.

9.2. How to Exercise Your Rights

To exercise any of your data protection rights, please contact our Data Protection Officer at privacy@slot-lair-casino.org.uk. We will respond to your request within one (1) calendar month. In complex cases, this period may be extended by a further two months, and we will notify you of any such extension.

9.3. Right to Complain

If you are dissatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection:

• Website: ico.org.uk
• Telephone: 0303 123 1113

10. International Data Transfers

10.1. Transfers Outside the UK

Some of our third-party service providers may be located in countries outside the United Kingdom. Where personal data is transferred to a country not deemed to provide an adequate level of protection by UK authorities, we ensure that appropriate safeguards are in place, which may include:

• UK International Data Transfer Agreements (IDTAs);
• Standard Contractual Clauses (SCCs) adapted for UK transfers;
• Adequacy decisions recognised under UK data protection law;
• Other approved transfer mechanisms in accordance with UK GDPR.

You may request further information about the safeguards applicable to international transfers by contacting privacy@slot-lair-casino.org.uk.

11. Minors

11.1. Age Restriction

Our Platform is intended solely for individuals aged 18 years or over. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close any associated Account.

If you believe that a minor has provided us with personal data, please contact us immediately at privacy@slot-lair-casino.org.uk.

12. Changes to This Policy

12.1. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Any material changes will be communicated to you via email or a prominent notice on the Website prior to the changes taking effect. The updated policy will be published on this page with a revised version number and effective date.

Your continued use of the Platform following the publication of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.

13. Contact Information

13.1. Get in Touch

If you have any questions, concerns, or requests relating to this Privacy Policy or our data processing activities, please contact us:

• Data Protection / Privacy Enquiries: privacy@slot-lair-casino.org.uk
• General Support: support@slot-lair-casino.org.uk
• Website: slot-lair-casino.org.uk

For matters relating to your rights under UK GDPR, please direct correspondence to our Data Protection Officer at the privacy email address above.